iGo360 Utility Installation

FAQ #5 - iGo360 Utility Installation

This utility manages all peripheral hardware connected to iGo360 and must be installed on all computers that have RFID, Credit Card, or Barcode Scanner, Biometric scanner, or Door Access System connected to them. The utility installs as a startup item that is launched when the computer starts. Even after logging out of iGO360 and/or close the Welcome Screen, the 360 Utility can continue running to accept attendance scans and open the door, if applicable.

The peripheral hardware: credit card reader, scanners and RFID reader are themselves “Plug and Play”. Drivers are not need to be installed for them.

Installing the Utility

This utility must be installed by a Windows user with administrator permissions, and not compatible with Mac computers.

1.Click 360 Utility to Download the utility. Save the file

2.Right Click on the saved file, select Properties, click Unblock on the General tab, if present. Click OK

3.Double click file to Install, follow the wizard instructions, click Next

4.When prompted, login using iGo360 Username and Password, select location

5.Close to finish the installation

Open the utility shortcut. After the utility is open, the window can be minimized to run in the background

Enabling Features

Enable features a credit card reader, door access system, cash drawer, biometrics, or thermal receipt printer, are installed.

1.To configure, click the Up Arrow next to your clock > Right-Click on the iGo360 icon > Utility Setting

2.Click Features tab to select the desired features > Settings tab, configure each of the selected features

3.Save and Close the window

4.Reboot the computer

5.Launch the utility